This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.
We will always give you the option not to receive marketing communications from us and to unsubscribe from our mailing list at any time. We will never send you unsolicited ‘junk’ email or communications, or share your data with anyone else. We do not sell your information to third parties.
The contents of this statement may change from time to time so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.
This version of our Privacy Statement is live from 9th April 2018.
What information do we collect?
We collect information about you and your child when you engage with us via our website, booking forms, via email or at public events we may be exhibiting at. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for. This is predominantly so that Bright Young Things have all of the required information about you and your children required to ensure that we can provide a safe and secure environment for your child while partaking in a Bright Young Things workshop.
How do we use this information?
Bright Young Things will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.
We process data for the following purposes:
- To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- To ensure that content from our site is presented in the most effective manner for you and for your computer;
- For data analysis, testing, research, statistical, editorial, feedback and survey purposes;
- To comply with legal and regulatory requirements.
- To respond to your queries
- To provide you with the information, products and services that you request from us
- To notify you about changes to our service
- To allow you to share information on our site on third party social media platforms.
How do we share this information?
We will never sell or share your information to third parties.
Where we store your personal information?
All information you provide to us is stored on our secure servers or on the secure servers or secure services controlled by third parties on our behalf. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How long do we keep your information for?
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
If you connect with us on any of our social media channels we will store that information. Information we may collect includes email address, name, date of birth, and some personal characteristics e.g. weight etc. This will add you to our mailing list, which you have the right to unsubscribe from at any time.
How can you manage the information we hold about you?
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. Please email [email protected] should you wish to revise or remove any data we have previously held about you.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the site. They include, for example, cookies that enable you to log into secure areas of the site.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way the site works, for example, by ensuring that users are finding what they are looking for easily.
- Targeting cookies. These cookies record your visit to the site, the pages you have visited and the links you have followed. We will use this information to make the site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Some pages of the site and our e-mails will contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that typically work in conjunction with cookies to identify our users and user behaviour over time, for example, to count users who have visited certain web pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).